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Product Management Design Question: Sketch of a door with tactile features for visually impaired users

Design a door for the visually impaired.

Product Design Medium Member-only
User-Centered Design Problem Solving Accessibility Considerations Construction Smart Home Technology Healthcare
User Experience Assistive Technology Product Innovation Accessibility Design Inclusive Design

Introduction

Designing a door for the visually impaired is a crucial challenge that addresses accessibility and inclusivity in our built environment. This task requires us to consider the unique needs and experiences of visually impaired individuals while creating a solution that's both functional and user-friendly. I'll approach this design problem by first clarifying the context, then analyzing user segments and pain points, before proposing and evaluating potential solutions.

Tip

Does this approach sound good to you? I'm happy to adjust if you have any specific areas you'd like me to focus on.

Step 1

Clarifying Questions (3 minutes)

  • Based on the problem description, I'm thinking this might be for a specific company's existing product line. Is that the case, or should we approach this as a standalone product?

Why it matters: This helps frame the solution within existing constraints or as a new venture. Expected answer: It's a standalone product. Impact on approach: We'll have more flexibility in design but need to consider manufacturing and distribution from scratch.

  • Given the focus on accessibility, I'm assuming we're looking at a B2B or B2G (Business to Government) model, potentially selling to building developers or government agencies. Is this aligned with your vision?

Why it matters: Influences our target market and distribution strategy. Expected answer: Yes, primarily B2B with some B2G opportunities. Impact on approach: We'll focus on scalable solutions that can be implemented in various building types.

  • Are we working with any specific time or budget constraints for this project?

Why it matters: Helps prioritize features and set realistic goals. Expected answer: 18-month development cycle with a moderate budget. Impact on approach: We'll focus on core functionality first, with potential for advanced features in future iterations.

  • Do we have access to any existing research or data on the challenges visually impaired individuals face with current door designs?

Why it matters: Informs our understanding of user needs and pain points. Expected answer: Some preliminary research is available, but additional user studies may be needed. Impact on approach: We'll use available data as a starting point but plan for additional user research to validate our assumptions.

Propose the Goal

Given our focus on accessibility and the B2B/B2G market, I believe our goal should be to design a door that significantly improves the independence and safety of visually impaired individuals in various building environments. Does this align with your vision?

Define the Scope

For this product design challenge, should we focus on interior doors within buildings, or should we consider exterior doors as well? I'm inclined to start with interior doors as they present a more controlled environment and are encountered more frequently.

Based on the answers provided, I'll assume we're designing a standalone product for interior doors, targeting B2B and B2G markets, with an 18-month development cycle and moderate budget. We'll use existing research as a starting point but plan for additional user studies.

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