Introduction
The sudden increase in Algolia's API response times for geo-search queries in the European region is a critical issue that demands immediate attention. This performance degradation directly impacts user experience and could lead to customer churn if not addressed promptly. I'll approach this problem systematically, focusing on identifying the root cause, validating hypotheses, and developing both short-term fixes and long-term solutions.
Framework overview
This analysis follows a structured approach covering issue identification, hypothesis generation, validation, and solution development.
Step 1
Clarifying Questions (3 minutes)
Why it matters: Infrastructure changes often impact API performance. Expected answer: Yes, there was a recent CDN configuration update. Impact on approach: If confirmed, we'd focus on rolling back or optimizing the CDN configuration.
Why it matters: Indexing changes can significantly affect query performance. Expected answer: No recent changes to geo-data indexing. Impact on approach: If no changes, we'd look at other factors like data volume or query complexity.
Why it matters: Unexpected traffic surges can strain systems and increase response times. Expected answer: Traffic has been within normal ranges. Impact on approach: If traffic is normal, we'd focus more on internal system issues rather than capacity problems.
Why it matters: Data quality or volume changes can impact query performance. Expected answer: A recent update added more granular location data for several European countries. Impact on approach: If confirmed, we'd investigate how this data update might be affecting query processing.
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