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Product Management Root Cause Analysis Question: Investigating decreased read length in Oxford Nanopore's MinION sequencing device

Why has the read length for Oxford Nanopore's MinION Flow Cell decreased by 20% over the past month?

Data Analysis Problem Solving Technical Knowledge Biotechnology Genomics Life Sciences
Data Analysis Root Cause Analysis Quality Control Manufacturing Biotechnology

Introduction

The recent 20% decrease in read length for Oxford Nanopore's MinION Flow Cell over the past month is a critical issue that demands immediate attention. This analysis will systematically investigate potential root causes, validate hypotheses, and propose targeted solutions to address this performance decline. We'll examine both internal and external factors, considering technical, user behavior, and product-related aspects to develop a comprehensive understanding of the problem.

Framework overview

This analysis follows a structured approach covering issue identification, hypothesis generation, validation, and solution development.

Step 1

Clarifying Questions (3 minutes)

  • Looking at the timing, I'm thinking there might be a recent change in the flow cell manufacturing process. Has there been any alteration in the production line or quality control procedures in the last 1-2 months?

Why it matters: Manufacturing changes could directly impact read length performance. Expected answer: Information about recent manufacturing process changes or lack thereof. Impact on approach: If changes occurred, we'd focus on reverting or optimizing those changes; if not, we'd look elsewhere.

  • Considering user behavior, I'm curious about any shifts in the types of samples being sequenced. Have we seen any changes in the distribution of sample types or preparation methods used by our customers recently?

Why it matters: Different sample types or preparation methods can affect read length. Expected answer: Data on sample type distribution and preparation methods over time. Impact on approach: If there's a shift, we'd investigate whether it's causing the read length decrease and potentially update our guidelines.

  • Thinking about software updates, has there been any recent firmware or base-calling algorithm changes pushed to the MinION devices?

Why it matters: Software changes can significantly impact read length performance. Expected answer: Information on recent software updates and their rollout timeline. Impact on approach: If updates coincide with the performance drop, we'd focus on software optimization or rollback options.

  • Regarding quality control, I'm wondering about our measurement consistency. Has there been any change in how we measure or define read length in the past month?

Why it matters: Ensures we're comparing apples to apples in our performance metrics. Expected answer: Confirmation of consistent measurement methods or details of any changes. Impact on approach: If measurement methods changed, we'd need to reassess our data and potentially adjust our benchmarks.

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