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Product Management Root Cause Analysis Question: Investigating sudden decrease in Roblox game purchases
Image of author vinay

Vinay

Updated Nov 29, 2024

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Asked at Roblox

15 mins

What's causing the sudden 30% decrease in in-game purchases for the most popular Roblox game "Adopt Me!"?

Data Analysis Problem Solving Product Strategy Gaming Virtual Worlds EdTech
Monetization Root Cause Analysis User Behavior Gaming Roblox

Introduction

The sudden 30% decrease in in-game purchases for Roblox's "Adopt Me!" is a critical issue that demands immediate attention. This analysis will systematically identify, validate, and address the root cause while considering both short-term and long-term implications for the game's ecosystem.

Framework overview

This analysis follows a structured approach covering issue identification, hypothesis generation, validation, and solution development.

Step 1

Clarifying Questions (3 minutes)

  • Looking at the timing, I'm wondering if there's been a recent update. Has "Adopt Me!" released any significant features or changes in the past month?

Why it matters: Recent changes could directly impact user behavior and purchasing patterns. Expected answer: Yes, there was a major update two weeks ago. Impact on approach: If confirmed, we'd focus on analyzing the update's impact on user engagement and purchase flow.

  • Considering user segments, I'm curious about the distribution of the decrease. Is the 30% drop uniform across all user types, or is it more pronounced in specific groups?

Why it matters: Identifying affected segments helps narrow down potential causes and tailor solutions. Expected answer: The decrease is more significant among long-time players. Impact on approach: We'd investigate factors specifically affecting veteran players' motivation to make purchases.

  • Thinking about external factors, has there been any change in Robux pricing or availability recently?

Why it matters: Changes in virtual currency dynamics could affect purchasing behavior. Expected answer: No changes to Robux pricing or availability. Impact on approach: We'd focus more on in-game factors rather than platform-wide economic changes.

  • Considering the game's mechanics, have there been any changes to the rarity or release frequency of adoptable pets or items?

Why it matters: The core gameplay loop revolves around acquiring and caring for pets, which drives purchases. Expected answer: No significant changes to pet rarity or release schedules. Impact on approach: We'd look deeper into other aspects of the game economy and user motivation.

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