What features could Cohesity add to its Helios platform to enhance multi-cloud data management capabilities?

Introduction

To enhance Cohesity's Helios platform's multi-cloud data management capabilities, we need to identify key features that address user pain points and leverage emerging trends in cloud technology. I'll approach this by analyzing user segments, pain points, and potential solutions, focusing on how we can improve data management across multiple cloud environments.

Step 1

Clarifying Questions

• Looking at Cohesity's position in the market, I'm thinking about the primary use cases for Helios. Could you elaborate on the most common scenarios where customers are using Helios for multi-cloud data management?

Why it matters: This helps us focus on the most impactful features for our core users. Expected answer: Backup and recovery across multiple clouds, data migration between clouds, and centralized management of data across hybrid environments. Impact on approach: Would prioritize features that streamline these core use cases.

• Considering the evolving cloud landscape, I'm curious about our users' cloud adoption patterns. Are most of our customers using two major cloud providers, or are they spread across multiple providers including smaller, specialized ones?

Why it matters: Determines the scope and complexity of multi-cloud features we need to develop. Expected answer: Majority use 2-3 major cloud providers, with a growing segment using niche providers for specific workloads. Impact on approach: Would focus on deep integration with major providers while ensuring extensibility for niche clouds.

• Given the critical nature of data management, I'm thinking about compliance and security concerns. What are the top regulatory or security challenges our customers face when managing data across multiple clouds?

Why it matters: Ensures our features address key compliance and security needs. Expected answer: Data sovereignty, encryption key management across clouds, and maintaining consistent security policies. Impact on approach: Would prioritize features that simplify compliance and enhance security in multi-cloud environments.

• Considering Cohesity's product lifecycle, where does Helios stand in terms of market adoption and feature maturity for multi-cloud management?

Why it matters: Helps determine if we should focus on core functionality improvements or innovative new features. Expected answer: Established product with strong core features, looking to differentiate with advanced capabilities. Impact on approach: Would balance optimizing existing features with introducing innovative multi-cloud management tools.