Introduction
To enhance Nu Skin's Powerlips Fluid lipstick formula for longer-lasting wear and more vibrant colors, we need to dive deep into user needs, market trends, and technological advancements in cosmetics. I'll approach this challenge by first clarifying our objectives, then analyzing user segments and pain points, generating innovative solutions, and finally prioritizing our approach with clear metrics for success.
Step 1
Clarifying Questions
Why it matters: This helps us set a baseline for improvement and understand the competitive landscape. Expected answer: Current formula lasts 6-8 hours, while top competitors claim 12-16 hours. Impact on approach: Would focus on significant formula improvements if we're far behind competitors.
Why it matters: Determines if we should optimize for longevity or focus on color vibrancy for shorter wear periods. Expected answer: Mix of both, with a slight lean towards everyday wear. Impact on approach: Would balance improvements in both areas, with a slight emphasis on long-wearing properties.
Why it matters: Influences whether we focus on incremental improvements or consider a more substantial reformulation. Expected answer: Growing product with increasing market share, but facing intensifying competition. Impact on approach: Would lean towards more significant innovations to maintain growth momentum and differentiate from competitors.
Why it matters: Guides the direction of our improvements and helps align with overall brand positioning. Expected answer: Aiming for a premium position with innovative, high-performance formulas. Impact on approach: Would focus on incorporating advanced ingredients and technologies, even if it means a higher price point.
At this point, you can ask interviewer to take a 1-minute break to organize your thoughts before diving into the next step.
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