Introduction
Renaissance Learning's myON digital library is a powerful tool for student literacy, but there's an opportunity to enhance its collaborative features. I'll explore how we can improve myON to foster greater student collaboration, focusing on user needs, pain points, and innovative solutions.
Step 1
Clarifying Questions
Why it matters: Determines the complexity and type of collaborative features we can implement. Expected answer: Primarily used by students aged 6-18 in classroom and home settings. Impact on approach: Would tailor solutions to different age groups and learning environments.
Why it matters: Helps identify if we need to improve existing features or introduce entirely new ones. Expected answer: Low engagement, with only 20% of users utilizing collaborative features weekly. Impact on approach: Would focus on both improving existing features and introducing new, more intuitive collaborative tools.
Why it matters: Ensures our improvements align with the company's vision and goals. Expected answer: It's a key priority to differentiate from competitors and increase user retention. Impact on approach: Would emphasize unique, sticky collaborative features that set myON apart.
Why it matters: Helps us understand if this is a reactive or proactive improvement. Expected answer: Significant increase in demand for online collaboration tools since 2020. Impact on approach: Would prioritize features that work seamlessly in both in-person and remote settings.
Tip
Let's take a brief moment to organize our thoughts before moving on to user segmentation.
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