What new features could Tech Mahindra add to its blockchain solutions to increase security and transparency for enterprise clients?

Introduction

To enhance Tech Mahindra's blockchain solutions for enterprise clients, we need to focus on increasing security and transparency. This challenge involves balancing cutting-edge technology with user-friendly features while addressing the complex needs of large-scale businesses. I'll outline a strategic approach to identify and implement new features that will strengthen Tech Mahindra's position in the enterprise blockchain market.

Step 1

Clarifying Questions (5 mins)

• Looking at the product context, I'm thinking about the specific industries Tech Mahindra is targeting. Could you provide more information on the primary sectors or use cases where the blockchain solutions are currently being applied?

Why it matters: This helps us tailor security and transparency features to industry-specific needs. Expected answer: Finance, supply chain, and healthcare are the main sectors. Impact on approach: Would focus on features like audit trails for finance, provenance tracking for supply chain, and data access controls for healthcare.

• Considering user behavior, I'm curious about the level of blockchain expertise among our enterprise clients. What's the typical technical proficiency of the end-users interacting with our blockchain solutions?

Why it matters: Determines the complexity level of new features and the need for user education. Expected answer: Mixed proficiency, with IT departments being highly skilled but end-users having limited blockchain knowledge. Impact on approach: Would prioritize intuitive interfaces and automated security features for non-technical users.

• Regarding pain points and market position, how do our current security and transparency features compare to competitors like IBM and Oracle? Are there specific areas where clients have expressed concerns?

Why it matters: Identifies gaps in our offering and potential differentiation opportunities. Expected answer: Strong in basic security, but lacking in advanced features like quantum-resistant encryption and real-time auditing. Impact on approach: Would focus on developing cutting-edge security features to leapfrog competitors.

• Thinking about company alignment, what are Tech Mahindra's long-term goals for its blockchain division? Are we aiming for rapid expansion, deeper integration with existing services, or something else?

Why it matters: Ensures new features align with the company's strategic direction. Expected answer: Aiming for deeper integration with IoT and AI services to create a comprehensive enterprise solution. Impact on approach: Would prioritize features that enable seamless integration and data exchange with other emerging technologies.