What metrics would you use to evaluate Bentley Systems's ProjectWise collaboration platform?

Introduction

Evaluating Bentley Systems's ProjectWise collaboration platform requires a comprehensive approach to product success metrics. To address this challenge effectively, I'll follow a structured framework that covers core metrics, supporting indicators, and risk factors while considering all key stakeholders.

Step 1

Product Context

ProjectWise is a cloud-based collaboration platform designed for infrastructure projects. It enables teams to work together on complex engineering and construction projects, managing documents, workflows, and data across distributed teams.

Key stakeholders include:

• Project managers: Seeking efficient project delivery and team coordination
• Engineers and designers: Needing seamless collaboration and version control
• IT administrators: Concerned with security, integration, and system performance
• Executives: Focused on ROI, project success rates, and competitive advantage

User flow typically involves:

1. Project setup and team onboarding
2. Document upload, sharing, and version control
3. Collaborative design and review processes
4. Workflow management and approvals
5. Project reporting and analytics

ProjectWise fits into Bentley's broader strategy of digital twins for infrastructure, connecting design data to physical assets. It competes with platforms like Autodesk BIM 360 and Procore, differentiating through its focus on complex infrastructure projects and integration with other Bentley tools.

The product is in the growth stage, with established market presence but ongoing feature expansion and market penetration efforts.