What metrics would you use to evaluate Everlaw's StoryBuilder tool?

Introduction

Evaluating the success of Everlaw's StoryBuilder tool requires a comprehensive approach to product metrics. To address this product success metrics challenge effectively, I'll follow a structured framework that covers core metrics, supporting indicators, and risk factors while considering all key stakeholders. This approach will allow us to gain a holistic view of StoryBuilder's performance and impact.

Step 1

Product Context

Everlaw's StoryBuilder is a collaborative case-building tool designed for legal professionals. It allows teams to organize evidence, develop case strategies, and create compelling narratives for litigation. Key stakeholders include:

1. Legal teams (primary users)
2. Paralegals and support staff
3. Everlaw's product and development teams
4. Court systems and opposing counsel (indirect stakeholders)

The user flow typically involves:

1. Importing and organizing evidence
2. Collaborating on case strategy
3. Building timelines and outlines
4. Generating reports and presentations

StoryBuilder fits into Everlaw's broader strategy of providing a comprehensive, cloud-based platform for ediscovery and litigation support. It differentiates from competitors like Relativity by offering a more intuitive, collaborative interface and seamless integration with other Everlaw tools.

In terms of product lifecycle, StoryBuilder is in the growth stage. It has established product-market fit and is now focusing on expanding its user base and feature set.