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Product Management Analytics Question: Evaluating metrics for Flipp's personalized shopping list feature
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Nextsprints

Updated Jan 22, 2025

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Asked at Flipp

15 mins

What metrics would you use to evaluate Flipp's personalized shopping list feature?

Product Success Metrics Medium Member-only
Metric Selection Data Analysis Feature Evaluation Retail E-commerce Mobile Apps
User Engagement Personalization E-Commerce Product Analytics Flipp

Introduction

Evaluating Flipp's personalized shopping list feature requires a comprehensive approach to product success metrics. To address this challenge effectively, I'll follow a structured framework that covers core metrics, supporting indicators, and risk factors while considering all key stakeholders. This approach will help us gain a holistic understanding of the feature's performance and impact.

Framework Overview

I'll follow a simple success metrics framework covering product context, success metrics hierarchy, and strategic implications.

Step 1

Product Context

Flipp's personalized shopping list feature is a digital tool integrated into the Flipp app, designed to enhance the grocery shopping experience for users. It allows customers to create and manage their shopping lists while leveraging Flipp's extensive database of local deals and promotions.

Key stakeholders include:

  1. Users: Seeking convenience and savings in their shopping experience
  2. Retailers: Looking to drive foot traffic and increase sales
  3. Flipp: Aiming to increase user engagement and monetization opportunities

User flow:

  1. Users add items to their shopping list
  2. The feature suggests relevant deals and promotions
  3. Users can organize their list by store or aisle
  4. The list syncs across devices for easy access while shopping

This feature aligns with Flipp's broader strategy of becoming the go-to platform for deal-conscious shoppers. It differentiates Flipp from competitors like Ibotta or Checkout 51 by offering a more comprehensive shopping planning experience.

In terms of product lifecycle, the personalized shopping list feature is likely in the growth stage, with opportunities for further refinement and expansion.

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