Introduction
To attract more corporate clients to Cameo's business bookings service, we need to identify and implement features that cater specifically to the needs of corporate users. I'll analyze the current product, identify key user segments, explore pain points, and propose innovative solutions to enhance the business bookings experience.
Step 1
Clarifying Questions
Why it matters: This helps us understand the potential impact of focusing on corporate clients. Expected answer: Corporate bookings currently make up about 20% of revenue. Impact on approach: If the percentage is low, we'd focus on features to attract new corporate clients. If it's already significant, we'd prioritize retention and upselling.
Why it matters: This informs the types of features we should prioritize. Expected answer: Common use cases include employee recognition, sales team motivation, and client engagement. Impact on approach: We'd tailor our features to support and enhance these specific use cases.
Why it matters: This helps us build on Cameo's strengths and address any weaknesses. Expected answer: Cameo offers a wide range of celebrities and quick turnaround times. Impact on approach: We'd focus on features that leverage these strengths and potentially address any gaps in the offering.
Why it matters: This influences whether we focus on rapid expansion or optimization. Expected answer: The business bookings service is in an early growth phase. Impact on approach: We'd prioritize features that can drive adoption and scale the service.
Now that we've gathered some context, let's take a minute to organize our thoughts before moving on to user segmentation.
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