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Product Management Improvement Question: Enhancing Lambda School's mentorship program for better student outcomes
Image of author vinay

Vinay

Updated Nov 29, 2024

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In what ways can Lambda School improve its mentorship program to better support students?

Product Improvement Medium Member-only
User Research Product Strategy Stakeholder Management EdTech Online Education Career Services
User Experience Product Improvement EdTech Career Development Mentorship Programs

Introduction

Lambda School's mentorship program is a critical component of their educational model, directly impacting student success and satisfaction. To improve this program, we need to analyze the current state, identify pain points, and develop targeted solutions that enhance the mentorship experience for both students and mentors.

Step 1

Clarifying Questions

  • Looking at Lambda School's model, I'm thinking the mentorship program might be a key differentiator in the coding bootcamp space. Could you share more about how the current mentorship program is structured and what specific goals Lambda School has set for it?

Why it matters: Understanding the current structure and goals will help us identify areas for improvement that align with Lambda School's vision. Expected answer: The program pairs students with industry professionals for weekly 1-on-1 sessions, aiming to improve job readiness and course completion rates. Impact on approach: Would focus on enhancing the quality and frequency of mentor-student interactions.

  • Considering the evolving needs of the tech industry, I'm curious about the feedback received from employers who have hired Lambda School graduates. What skills or qualities do they find most valuable, and how does this align with the mentorship program's current focus?

Why it matters: Ensures that improvements to the mentorship program directly contribute to students' employability and success in the job market. Expected answer: Employers value practical experience and soft skills, areas where mentorship could have a significant impact. Impact on approach: Would emphasize incorporating more real-world projects and soft skills development into mentorship sessions.

  • Given the rapid changes in technology and job market demands, how frequently does Lambda School update its curriculum and mentorship guidelines? Are there any specific areas where mentors or students have expressed a need for more support or resources?

Why it matters: Helps identify potential gaps between the current mentorship program and evolving industry needs. Expected answer: Curriculum updates occur quarterly, but mentorship guidelines are less frequently revised. Both mentors and students have requested more structured guidance on emerging technologies. Impact on approach: Would focus on creating a more agile mentorship framework that can quickly adapt to industry trends and student needs.

Tip

Now that we've gathered some crucial information, let's take a moment to organize our thoughts before moving on to user segmentation.

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