Introduction
Lambda School's mentorship program is a critical component of their educational model, directly impacting student success and satisfaction. To improve this program, we need to analyze the current state, identify pain points, and develop targeted solutions that enhance the mentorship experience for both students and mentors.
Step 1
Clarifying Questions
Why it matters: Understanding the current structure and goals will help us identify areas for improvement that align with Lambda School's vision. Expected answer: The program pairs students with industry professionals for weekly 1-on-1 sessions, aiming to improve job readiness and course completion rates. Impact on approach: Would focus on enhancing the quality and frequency of mentor-student interactions.
Why it matters: Ensures that improvements to the mentorship program directly contribute to students' employability and success in the job market. Expected answer: Employers value practical experience and soft skills, areas where mentorship could have a significant impact. Impact on approach: Would emphasize incorporating more real-world projects and soft skills development into mentorship sessions.
Why it matters: Helps identify potential gaps between the current mentorship program and evolving industry needs. Expected answer: Curriculum updates occur quarterly, but mentorship guidelines are less frequently revised. Both mentors and students have requested more structured guidance on emerging technologies. Impact on approach: Would focus on creating a more agile mentorship framework that can quickly adapt to industry trends and student needs.
Tip
Now that we've gathered some crucial information, let's take a moment to organize our thoughts before moving on to user segmentation.
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