Introduction
To expand Starburst's range of fruit chews while maintaining brand identity, we need to explore innovative flavor combinations that align with consumer trends and the brand's core values. I'll approach this challenge by analyzing our target audience, current market position, and potential flavor innovations that could resonate with both existing and new customers.
I'll start by asking clarifying questions, then segment our users, analyze pain points, generate solutions, evaluate and prioritize these solutions, and finally propose metrics for measuring success.
Step 1
Clarifying Questions (5 mins)
Why it matters: This helps us understand the appetite for innovation among our customer base. Expected answer: Traditional flavors account for 70% of sales, with newer flavors making up the remaining 30%. Impact on approach: A higher percentage of traditional flavor sales might suggest a more conservative approach to innovation.
Why it matters: This informs our innovation boundaries and potential risks. Expected answer: Limited experiments with tropical fruits, but no ventures into non-fruit territories. Impact on approach: Would guide the extent of our flavor innovation, possibly focusing on unique fruit combinations rather than entirely new categories.
Why it matters: Aligns our innovation with the tastes of our core consumers. Expected answer: Core consumers are 13-25 years old, with increasing interest in global and exotic flavors. Impact on approach: Would focus on bold, internationally-inspired fruit combinations that appeal to younger palates.
Why it matters: Ensures our ideas are feasible from a production standpoint. Expected answer: Current equipment can handle new flavor combinations, but introducing new textures would require significant investment. Impact on approach: Would prioritize flavor innovations that work within existing production capabilities.
At this point, I'd like to take a 1-minute break to organize my thoughts before diving into the next step.
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