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Product Management Design Question: Redesigning Amazon's homepage for Indian festival season sale
Image of author vinay

Vinay

Updated Nov 28, 2024

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Redesign Amazon home page for the great Indian festival season sale. What are the key metrics you will track?

Product Design Medium Member-only
UX Design Metric Analysis Market Understanding E-commerce Retail Digital Marketing
User Experience E-Commerce Metrics Product Design Seasonal Sales

Introduction

Redesigning Amazon's homepage for the Great Indian Festival season sale is a crucial task that can significantly impact user engagement and sales performance. The key challenge here is to create a compelling, festive-themed interface that showcases the best deals while maintaining Amazon's core user experience. I'll approach this by focusing on user needs, incorporating cultural elements, and optimizing for conversion. Let's dive into the details.

Tip

Does this approach sound good to you? I'd be happy to adjust my focus if you have any specific areas you'd like me to emphasize.

Step 1

Clarifying Questions (3 minutes)

  • Based on the problem description, I'm assuming we're working within Amazon's existing ecosystem. Is that correct?

Why it matters: This helps frame the solution within Amazon's constraints and resources. Expected answer: Yes, we're redesigning Amazon's actual homepage. Impact on approach: We'll leverage Amazon's existing infrastructure and align with their current product suite.

  • Are we focusing on mobile, desktop, or both platforms for this redesign?

Why it matters: User behavior and design constraints differ significantly between platforms. Expected answer: Both platforms, with a slight emphasis on mobile given India's mobile-first market. Impact on approach: We'll need to consider responsive design principles and mobile-specific features.

  • Do we have access to data from previous festival sales to inform our design decisions?

Why it matters: Historical data can provide insights into user behavior and successful strategies. Expected answer: Yes, we have access to anonymized data from previous years. Impact on approach: We'll use data-driven insights to prioritize features and optimize the layout.

Propose the Goal

Given Amazon's focus on customer-centricity and growth in the Indian market, I believe the goal is to increase conversion rates and overall sales volume during the festival season while enhancing customer satisfaction. Does this align with your vision?

Define the Scope

For this redesign, should we focus on the main homepage layout and key features like deal showcases and personalized recommendations? I'm assuming we're not redesigning the entire purchase flow or backend systems.

Based on the answers, I'll assume we're redesigning both mobile and desktop homepages, with access to historical data, and focusing on the main layout and key conversion-driving features.

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