Introduction
To refine HG Insights' company spending intelligence feature for more granular financial data, we need to dive deep into user needs, current pain points, and potential solutions. I'll approach this challenge by first clarifying our objectives, then analyzing user segments, identifying pain points, generating solutions, and finally prioritizing our approach. Let's begin by ensuring we're aligned on the key aspects of this product improvement initiative.
Step 1
Clarifying Questions (5 mins)
Why it matters: This will help us focus our improvements on the most impactful areas for our core users. Expected answer: Primarily used by sales and marketing teams for account targeting and competitive intelligence. Impact on approach: Would tailor solutions to enhance these specific use cases.
Why it matters: Identifies gaps in current offerings and potential areas for improvement. Expected answer: Current data includes overall IT spend, but users want breakdowns by department or specific technologies. Impact on approach: Would focus on methods to obtain and present more detailed spending categories.
Why it matters: Helps identify our unique selling propositions and areas where we need to catch up or innovate. Expected answer: Strong in overall accuracy but lacking in granularity compared to some niche competitors. Impact on approach: Would prioritize increasing data granularity while maintaining our accuracy advantage.
Why it matters: Determines the feasibility of potential improvements and identifies technical constraints. Expected answer: Combination of web scraping, public filings, and proprietary algorithms with challenges in real-time updates. Impact on approach: Would explore ways to enhance data collection and processing to enable more granular insights.
Tip
At this point, you can ask interviewer to take a 1-minute break to organize your thoughts before diving into the next step.
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