Introduction
To refine Strata Decision Technology's Capital Planning tool for streamlining the budgeting process in large healthcare systems, we need to dive deep into user needs, pain points, and potential solutions. I'll analyze the current state, identify key areas for improvement, and propose strategic enhancements that align with both user needs and business objectives.
Step 1
Clarifying Questions (5 mins)
Why it matters: Determines the scope and focus of our improvement efforts Expected answer: Primarily used for multi-year capital budgeting, resource allocation, and financial forecasting Impact on approach: Would focus on enhancing these core functionalities rather than expanding into new areas
Why it matters: Helps identify new requirements or pain points that may have emerged Expected answer: Increased focus on value-based care and cost containment Impact on approach: Would prioritize features that support cost-effective decision-making and outcomes tracking
Why it matters: Guides whether we should focus on acquisition, retention, or expansion strategies Expected answer: Strong market presence but facing increased competition; some user frustration with complex workflows Impact on approach: Would emphasize user experience improvements and workflow optimization
Why it matters: Ensures our improvements align with the overall product strategy and leverage existing capabilities Expected answer: Part of a comprehensive financial management suite; opportunities for better data integration Impact on approach: Would explore ways to enhance data flow and create a more seamless user experience across products
Tip
At this point, you can ask interviewer to take a 1-minute break to organize your thoughts before diving into the next step.
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