Introduction
Designing an app for an amusement park presents an exciting opportunity to enhance visitor experiences and streamline park operations. I'll approach this challenge by first understanding the key stakeholders and their needs, then developing a solution that addresses critical pain points while aligning with business objectives. Let's dive in.
Tip
Does this approach sound good? I'd be happy to adjust my focus if you have any specific areas you'd like me to emphasize.
Step 1
Clarifying Questions (3 minutes)
Why it matters: Helps frame the solution within company constraints Expected answer: Yes, working within Company X's ecosystem Impact on approach: Would leverage existing company resources and align with current product suite
Why it matters: Influences the complexity and features of the app Expected answer: Yes, it's a large park with various rides and attractions Impact on approach: Would focus on comprehensive features like navigation, wait times, and possibly in-app purchases
Why it matters: Determines the breadth of features and user journey Expected answer: Yes, we want to engage users before, during, and after their visit Impact on approach: Would include features for trip planning and post-visit sharing
Propose the Goal
Given the focus on enhancing visitor experience, I believe the goal is to create an app that increases visitor satisfaction, streamlines park operations, and drives revenue growth. Does this align with your vision?
Define the Scope
For this product design challenge, should we focus on the core features that directly impact the visitor's in-park experience, such as navigation, wait times, and mobile food ordering?
Based on the answers, I'll assume we're designing for a large, established amusement park, focusing on a comprehensive app that enhances the entire visitor journey - from pre-visit planning to post-visit engagement.
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