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Product Management Design Question: Elevator system for commercial office buildings focusing on efficiency and user experience

Design an elevator.

Product Design Medium Member-only
Problem-Solving User Segmentation Prioritization Commercial Real Estate Smart Buildings IoT
User Experience Product Design IoT Smart Buildings Vertical Transportation

Introduction

Designing an elevator is a complex task that requires careful consideration of user needs, safety standards, and technological advancements. I'll approach this challenge by first clarifying the specific requirements, then analyzing the market and user segments, identifying pain points, and finally proposing innovative solutions. My goal is to create an elevator design that not only meets basic transportation needs but also enhances the user experience and potentially revolutionizes vertical mobility.

Tip

Does this approach sound good? I'd be happy to adjust my focus if you have any specific areas you'd like me to emphasize.

Step 1

Clarifying Questions (3 minutes)

  • Based on the problem description, I'm thinking this might be for a specific company's existing product line. Is that the case, or are we designing for a general market?

Why it matters: This helps frame the solution within company constraints or broader market needs. Expected answer: It's for a general market, not a specific company. Impact on approach: We'll need to consider a wider range of use cases and potential customers.

  • Given the broad nature of elevator design, I'm assuming we're focusing on a particular type of building or use case. Should we narrow our focus to, say, residential, commercial, or high-rise applications?

Why it matters: Different contexts have vastly different requirements and user needs. Expected answer: Let's focus on commercial office buildings. Impact on approach: We'll prioritize features relevant to office workers and building managers.

  • Considering the current trends in smart buildings and IoT, are we looking to integrate advanced technology into this elevator design, or should we focus on improving core functionality?

Why it matters: This will guide our approach to innovation and feature prioritization. Expected answer: We're open to technological integration, but core functionality is key. Impact on approach: We'll balance innovative features with robust, reliable performance.

Propose the Goal

Given the focus on commercial office buildings and the openness to technological integration, I believe our goal should be to design an elevator system that maximizes efficiency, safety, and user experience for office workers while providing smart management capabilities for building operators. Does this align with your vision?

Define the Scope

Based on our discussion, I'll focus on designing an elevator system for commercial office buildings, targeting both end-users (office workers) and building managers. We'll prioritize core functionality while exploring smart features that can enhance efficiency and user experience. I'll assume we have the flexibility to incorporate new technologies, but with a strong emphasis on reliability and safety.

Tip

I'll take a moment to organize my thoughts before moving on to the next step.

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