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Product Management Design Question: Whiteboard sketch of URL shortener architecture and user flow

How would you design & launch a TinyURL kind of product?

Product Design Medium Member-only
Product Strategy User Research Feature Prioritization SaaS Digital Marketing Social Media
User Experience Analytics Product Design API Integration URL Shortener

Introduction

Designing and launching a TinyURL-like product presents an exciting opportunity to simplify and streamline the way people share links online. This challenge involves creating a service that shortens long URLs into compact, easily shareable links. I'll approach this design problem by first clarifying our objectives, then analyzing the market and user needs, before proposing and prioritizing solutions.

Tip

Does this approach sound good to you? I'm happy to adjust if you have any specific areas you'd like me to focus on.

Step 1

Clarifying Questions (3 minutes)

  • Based on the problem description, I'm thinking this might be for a new product rather than an existing one within a company. Is that correct?

Why it matters: Helps determine if we're working with existing infrastructure or starting from scratch. Expected answer: Yes, it's a new product. Impact on approach: We'll need to consider building everything from the ground up, including user acquisition strategies.

  • Given the nature of URL shorteners, I assume we're looking at a global market. Is that the case, or should we focus on a specific region?

Why it matters: Affects our scalability considerations and potential regulatory challenges. Expected answer: Global market. Impact on approach: We'll need to design for high scalability and consider international regulations.

  • Are there any specific time or resource constraints we should be aware of for this project?

Why it matters: Helps prioritize features and set realistic goals. Expected answer: 6-month timeline with a small team. Impact on approach: We'll focus on core functionality first and plan for gradual feature expansion.

  • Do we have any existing user research or data insights about URL shortening needs in the market?

Why it matters: Informs our understanding of user pain points and preferences. Expected answer: Limited data available from market research. Impact on approach: We'll need to conduct our own user research early in the process.

Propose the Goal

Given that we're creating a new product in the URL shortening space, I believe our goal should be to develop a user-friendly, reliable, and secure URL shortening service that simplifies link sharing across various platforms. Does this align with your vision?

Define the Scope

For this product design challenge, should we focus on creating a minimum viable product (MVP) with core URL shortening functionality, or are you looking for a more comprehensive solution including analytics and custom branding?

Based on your answers, I'll assume we're designing an MVP for a global market, with a focus on core functionality and scalability. We'll plan for a 6-month development timeline with a small team, and prioritize conducting user research to inform our decisions.

Tip

I'll take a moment to organize my thoughts before moving on to the next step.

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