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Product Management Strategy Question: Improving Instagram Explore for better user engagement and content discovery
Image of author vinay

Vinay

Updated Dec 6, 2024

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Asked at Meta

15 mins

How would you improve Instagram Explore?

Product Improvement Medium Member-only
Product Strategy User Segmentation Feature Prioritization Social Media Digital Content Mobile Apps
Social Media Product Strategy User Engagement Personalization Content Discovery

Introduction

Instagram Explore is a critical feature for user engagement and content discovery. To improve it, we need to consider user behavior, content quality, and personalization algorithms. I'll outline my approach to enhancing this feature, focusing on user experience and business impact.

Step 1

Clarifying Questions (5 mins)

  • Looking at the product context, I'm thinking about the primary goal of Instagram Explore. Could you clarify if the main objective is to increase user engagement time, improve content discovery, or drive conversions for advertisers?

Why it matters: This will help us prioritize our improvement efforts. Expected answer: Primarily focused on increasing user engagement time. Impact on approach: We'd focus on enhancing content relevance and user experience rather than ad placement optimization.

  • Considering user behavior, I'm curious about the current usage patterns of Explore. What percentage of users actively engage with Explore, and how does this compare to other features like the main feed or stories?

Why it matters: This helps us understand the feature's current impact and potential for growth. Expected answer: 60% of users engage with Explore weekly, lower than the main feed but higher than stories. Impact on approach: We'd focus on increasing both reach and depth of engagement.

  • Thinking about pain points, what are the most common user complaints or feedback regarding the Explore feature?

Why it matters: This will help us identify key areas for improvement. Expected answer: Users find content repetitive or not personalized enough. Impact on approach: We'd prioritize improving the recommendation algorithm and content diversity.

  • Considering the product lifecycle, where does Instagram see Explore in terms of maturity? Is it in growth, optimization, or reinvention phase?

Why it matters: This will guide our strategy for incremental vs. radical changes. Expected answer: Optimization phase, looking for ways to enhance existing functionality. Impact on approach: We'd focus on refining current features rather than introducing entirely new concepts.

Tip

Let's take a brief moment to organize our thoughts before moving on to user segmentation.

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