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Product Management Improvement Question: Instagram user suggesting new connection features on a smartphone
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Nextsprints

Updated Nov 16, 2024

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Asked at Meta

25 mins

Suggest features to build better connections on Instagram.

Product Improvement Medium Member-only
Feature Ideation User Segmentation Prioritization Social Media Technology Digital Communication
Social Media Product Strategy User Engagement Feature Development Instagram

Introduction

Instagram, as a leading social media platform, constantly seeks ways to enhance user connections. To address this challenge, I'll outline a strategic approach to suggest features that can build better connections on Instagram. My response will cover user segmentation, pain point analysis, solution generation, evaluation, and measurement metrics.

Step 1

Clarifying Questions (5 mins)

Before diving into solutions, I'd like to ask a few critical questions:

  • What specific metrics define "better connections" on Instagram?

Why this matters: It helps us align our solutions with concrete, measurable goals. Hypothetical answer: Increased engagement rates, longer conversation durations, and higher friend acceptance rates. Impact: This will guide our feature prioritization and success metrics.

  • Are there any particular user segments or demographics we're focusing on?

Why this matters: Different user groups may have varying needs and preferences for connection features. Hypothetical answer: We're particularly interested in improving connections for users aged 18-34. Impact: This will influence our user segmentation and persona development.

  • What are the current top-performing connection features on Instagram?

Why this matters: Understanding successful existing features can inform new feature development. Hypothetical answer: Stories, Direct Messages, and Comments are currently the most engaging connection features. Impact: We can build upon these strengths or address gaps in the current offering.

  • Are there any technical or resource constraints we should be aware of?

Why this matters: This helps us propose realistic and implementable solutions. Hypothetical answer: We have a dedicated team for this project, but need to consider server load and privacy regulations. Impact: This will shape our solution design and implementation strategy.

Based on these hypothetical answers, I'll assume we're focusing on enhancing connections for users aged 18-34, with a particular emphasis on increasing engagement rates and conversation durations. We'll build upon the success of existing features while being mindful of technical constraints and privacy considerations.

Tip

At this point, you can ask interviewer to take a 1-minute break to organize your thoughts before diving into the next step.

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