Introduction
To redesign Stockbit's mobile app interface for improved user experience and increased daily active usage, we need to focus on streamlining key features and enhancing engagement. I'll approach this by analyzing user segments, identifying pain points, generating solutions, and proposing metrics for success.
Step 1
Clarifying Questions (5 mins)
Why it matters: Determines if we should focus on differentiation or feature parity Expected answer: Mid-tier player with growing market share, competing against traditional brokers and fintech apps Impact on approach: Would influence whether to emphasize unique features or improve core functionality
Why it matters: Helps identify specific areas for improvement in the user journey Expected answer: Lower than desired frequency (2-3 times/week) with short session durations (5-7 minutes) Impact on approach: Would focus on creating more reasons for daily engagement and extending session length
Why it matters: Influences the extent of mobile-specific optimizations and cross-platform consistency needs Expected answer: 70% mobile-only, 30% use both mobile and web Impact on approach: Would prioritize mobile-specific features while ensuring seamless transition for multi-platform users
Why it matters: Determines the balance between refining current offerings and innovating new features Expected answer: Focus on optimizing core features with selective new additions Impact on approach: Would emphasize UX improvements for existing features while strategically introducing high-impact new functionalities
Tip
At this point, you can ask interviewer to take a 1-minute break to organize your thoughts before diving into the next step.
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