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Product Management Improvement Question: Enhancing Waymo's autonomous vehicle experience during bad weather
Image of author vinay

Vinay

Updated Nov 19, 2024

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Asked at Waymo

15 mins

What features could be added to Waymo vehicles to improve the passenger experience during inclement weather?

Product Improvement Medium Member-only
Feature Prioritization User Journey Mapping Solution Ideation Autonomous Vehicles Transportation Technology
User Experience Product Improvement Autonomous Vehicles Safety Weather Adaptation

Introduction

Improving the passenger experience during inclement weather for Waymo vehicles is a critical challenge that directly impacts user satisfaction, safety, and adoption rates. As we explore potential features to address this issue, we'll need to consider the unique aspects of autonomous vehicles, the specific challenges posed by adverse weather conditions, and the evolving expectations of passengers in this innovative transportation space.

Step 1

Clarifying Questions (5 mins)

  • Looking at the product context, I'm thinking about the current state of Waymo's weather-related capabilities. Could you provide more information on the existing features or systems Waymo vehicles have in place to handle inclement weather?

Why it matters: Determines the baseline we're working from and helps identify gaps. Expected answer: Basic weather detection systems and safety protocols are in place. Impact on approach: Would focus on enhancing existing systems vs. introducing entirely new ones.

  • Considering user behavior, I'm curious about the most common types of inclement weather Waymo passengers encounter. Can you share data on the frequency and severity of different weather conditions affecting Waymo rides?

Why it matters: Helps prioritize which weather conditions to address first. Expected answer: Rain and snow are the most frequent, with occasional severe storms. Impact on approach: Would tailor solutions to the most common and impactful weather events.

  • Thinking about Waymo's position in the market, how does the company's approach to handling inclement weather compare to competitors in the autonomous vehicle space?

Why it matters: Identifies potential areas for differentiation and innovation. Expected answer: Waymo is on par with competitors but looking to take the lead. Impact on approach: Would focus on innovative, unique features to set Waymo apart.

  • Considering the product lifecycle, where is Waymo in terms of market penetration and user adoption? How might this impact our approach to introducing new weather-related features?

Why it matters: Determines if we should focus on core functionality or advanced features. Expected answer: Growing user base in select markets, looking to expand. Impact on approach: Would balance between improving core experience and introducing standout features.

Tip

At this point, you can ask interviewer to take a 1-minute break to organize your thoughts before diving into the next step.

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