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Product Management Root Cause Analysis Question: Investigating decreased user engagement in Niantic's AR game Pikmin Bloom
Image of author vinay

Vinay

Updated Dec 4, 2024

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Why has the average session duration for Niantic's Pikmin Bloom declined by 5 minutes over the past month?

Data Analysis Problem Solving Product Strategy Mobile Gaming Augmented Reality Fitness Tech
User Engagement Mobile Gaming Metrics Root Cause Analysis AR Games

Introduction

The recent decline in average session duration for Niantic's Pikmin Bloom by 5 minutes over the past month is a concerning trend that requires immediate attention. To address this issue, I'll employ a systematic approach to identify, validate, and resolve the root cause while considering both short-term fixes and long-term strategic implications.

Framework overview

This analysis follows a structured approach covering issue identification, hypothesis generation, validation, and solution development.

Step 1

Clarifying Questions (3 minutes)

  • Looking at the timing, I'm thinking there might be seasonal factors at play. Has there been any significant change in weather patterns or daylight hours in major markets over the past month?

Why it matters: Seasonal changes could directly impact outdoor gameplay. Expected answer: No significant seasonal changes noted. Impact on approach: If confirmed, we'd focus more on internal factors.

  • Considering user segments, I'm curious about the distribution of this decline. Is the 5-minute decrease consistent across all user groups, or are certain segments more affected?

Why it matters: Helps identify if the issue is universal or specific to certain user types. Expected answer: The decline is more pronounced among casual players. Impact on approach: We'd tailor our solutions to address the needs of the most affected segments.

  • Regarding recent updates, have there been any significant changes to the game's features, mechanics, or content in the last 1-2 months?

Why it matters: Recent changes could directly impact user engagement. Expected answer: A minor update was released, adjusting spawn rates for certain Pikmin types. Impact on approach: We'd investigate the impact of these specific changes on user behavior.

  • Thinking about technical aspects, has there been any change in how session duration is measured or any known issues with the analytics system?

Why it matters: Ensures we're working with accurate data. Expected answer: No changes to measurement methods or known analytics issues. Impact on approach: Confirms the decline is real and not a data anomaly.

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