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Company focus

Voices

Why has Voices's talent marketplace seen a 20% drop in new voice actor signups over the past month?

Prepared by NextSprints

12 mins
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Data Analysis Problem Solving Strategic Thinking Talent Marketplaces Freelance Platforms Media Production User Acquisition Root Cause Analysis Marketplace Growth Platform Strategy Voice Acting
Product Management Root Cause Analysis Question: Investigating decline in voice actor signups on talent marketplace platform

Introduction

The recent 20% drop in new voice actor signups on Voices's talent marketplace over the past month is a concerning trend that requires immediate attention. To address this issue, I'll employ a systematic approach to identify, validate, and resolve the root cause while considering both short-term and long-term implications for the platform.

Framework overview

This analysis follows a structured approach covering issue identification, hypothesis generation, validation, and solution development.

Step 1

Clarifying Questions (3 minutes)

  • Timing of the decline: Has this drop been sudden or gradual over the month? Understanding the pattern could help identify if it's related to a specific event or change.

  • User segments: Are all types of voice actors equally affected, or is the decline more pronounced in certain categories (e.g., language, experience level, genre)?

  • Conversion funnel: Has there been any change in the conversion rates at different stages of the signup process? This could help pinpoint where potential voice actors are dropping off.

  • Marketing efforts: Have there been any recent changes in marketing strategies or budget allocation for attracting new voice actors?

  • Competitor activity: Have you noticed any significant changes or new offerings from competing platforms that might be attracting potential voice actors?

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NextSprints

Updated Jan 22, 2025