Introduction
Measuring the success of Akulaku's core feature is crucial for understanding its impact and guiding future development. To approach this product success metrics problem effectively, I'll follow a structured framework that covers core metrics, supporting indicators, and risk factors while considering all key stakeholders.
Framework Overview
I'll follow a simple success metrics framework covering product context, success metrics hierarchy.
Step 1
Product Context
Akulaku's core feature is a digital lending platform that provides quick, accessible loans to consumers in Southeast Asia. It leverages alternative data sources and AI-driven credit scoring to offer financial services to underbanked populations.
Key stakeholders include:
- Borrowers: Seeking quick, convenient access to credit
- Lenders/Investors: Looking for attractive returns and risk management
- Regulators: Ensuring compliance and consumer protection
- Akulaku team: Driving growth and profitability
User flow:
- Registration: Users sign up and provide basic information
- Application: Users request a loan, specifying amount and term
- Assessment: Akulaku's AI evaluates creditworthiness
- Approval/Disbursement: Loan is approved and funds transferred
- Repayment: User makes scheduled payments through the app
Akulaku's core feature aligns with the company's mission to increase financial inclusion in Southeast Asia. It competes with traditional banks and emerging fintech players by offering faster approvals and more flexible terms.
The product is in the growth stage, rapidly expanding its user base and loan volume while continuously refining its credit models and user experience.
Software-specific context:
- Platform: Mobile-first application with web support
- Integration: Connects with multiple data sources and payment gateways
- Deployment: Cloud-based infrastructure for scalability and security
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