Introduction
Instagram Explore's recommendation system showing 50% stale content is a critical issue that directly impacts user engagement and satisfaction. This analysis will systematically identify, validate, and address the root cause while considering both immediate and long-term implications for the product.
I'll approach this problem by first clarifying the context, then ruling out external factors before diving deep into the product mechanics, metric breakdown, and data analysis. From there, I'll form hypotheses, conduct root cause analysis, and propose validation methods and solutions.
Framework overview
This analysis follows a structured approach covering issue identification, hypothesis generation, validation, and solution development.
Step 1
Clarifying Questions (3 minutes)
Why it matters: Algorithm changes could directly affect content freshness. Expected answer: Yes, there was a recent update. Impact on approach: If yes, we'd focus on the algorithm change; if no, we'd look at other factors.
Why it matters: Changes in user behavior could influence the recommendation system. Expected answer: Slight decrease in engagement. Impact on approach: If engagement has dropped, we'd investigate user preferences and content quality.
Why it matters: Changes in content sourcing could affect the diversity and freshness of recommendations. Expected answer: No recent changes to content sourcing. Impact on approach: If unchanged, we'd look at other factors; if changed, we'd investigate the new sourcing method.
Why it matters: Technical issues could affect the recommendation system's ability to surface fresh content. Expected answer: Some scaling challenges due to user growth. Impact on approach: If there are technical issues, we'd prioritize infrastructure investigation.
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