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Product Management Design Question: Conceptualizing furniture solutions for Airbnb's unique hospitality needs

How would you design furniture for Airbnb?

Product Design Medium Member-only
User-Centric Design Problem Solving Market Analysis Hospitality Furniture Manufacturing Sharing Economy
User Experience Product Design Furniture Airbnb Hospitality

Introduction

Designing furniture for Airbnb presents an exciting opportunity to enhance the guest experience and create value for hosts. I'll approach this challenge by first understanding the context, identifying key user segments, analyzing pain points, and proposing innovative solutions. Let's dive in.

Tip

Does this approach sound good? I'd be happy to adjust based on your feedback.

Step 1

Clarifying Questions (3 minutes)

  • Based on the problem description, I'm thinking this might be a new initiative within Airbnb's existing ecosystem. Is that correct?

Why it matters: Helps frame the solution within Airbnb's constraints and resources. Expected answer: Yes, it's a new initiative within Airbnb. Impact on approach: We'll leverage Airbnb's existing platform and user base.

  • I'm assuming we have access to Airbnb's user research and data. Is that a fair assumption?

Why it matters: Determines the depth of insights we can leverage for our design. Expected answer: Yes, we have access to Airbnb's data and research. Impact on approach: We'll use data-driven insights to inform our design decisions.

  • Are we considering this as a global initiative, or should we focus on specific markets initially?

Why it matters: Influences the scope and scalability of our solution. Expected answer: Start with key markets and plan for global expansion. Impact on approach: We'll design with scalability in mind but tailor initial solutions to specific markets.

Propose the Goal

Given Airbnb's focus on creating unique travel experiences, I believe the goal is to design furniture that enhances the guest experience while providing value to hosts. Does this align with your vision?

Define the Scope

Should we focus on designing a complete furniture line, or start with key pieces that have the most impact on guest satisfaction?

Based on the answers, I'll assume we're designing a line of key furniture pieces for Airbnb, starting with major markets and leveraging existing user data and research.

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