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Product Management Improvement Question: Enhancing parenting advice search results for better user experience
Image of author vinay

Vinay

Updated Nov 15, 2024

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Searching for certain topics is often frustrating, e.g., parenting advice. Brainstorm some solutions for that.

Product Improvement Medium Member-only
Problem-Solving User Segmentation Solution Prioritization Tech Parenting Digital Media
User Experience Search Optimization Content Curation Parenting Tech Information Overload

Introduction

Searching for parenting advice can indeed be a frustrating experience for many users. This challenge presents an opportunity to improve our search functionality and provide more valuable, targeted results for parents seeking guidance. I'll outline a strategic approach to address this issue, focusing on user needs, pain points, and innovative solutions.

Step 1

Clarifying Questions (5 mins)

Before diving into solutions, I'd like to ask a few key questions to better understand the scope and context of the problem:

  • What specific aspects of parenting advice searches are most frustrating for users? (e.g., conflicting information, outdated advice, lack of credible sources)

  • Why this matters: It helps identify the core issues to address in our solution.
  • Hypothetical answer: Users find it difficult to filter credible, up-to-date information from the vast amount of conflicting advice available.
  • Impact on solution: We'll need to focus on content curation and source credibility in our approach.
  • Do we have data on the most common parenting topics or age groups users are searching for?

  • Why this matters: It allows us to prioritize improvements for high-demand areas.
  • Hypothetical answer: Searches related to newborns and toddlers are most frequent, with sleep training and nutrition being top topics.
  • Impact on solution: We'll tailor our solution to these high-priority segments and topics initially.
  • Are there any existing features or algorithms in place to improve parenting advice search results?

  • Why this matters: It helps avoid duplicating efforts and builds on current capabilities.
  • Hypothetical answer: Basic topic clustering is in place, but no specific parenting-focused features exist.
  • Impact on solution: We'll need to develop new, specialized features for parenting searches.
  • What are our key performance indicators (KPIs) for search satisfaction in this area?

  • Why this matters: It helps align our solution with broader company objectives.
  • Hypothetical answer: Click-through rates, time spent on results, and user feedback scores are primary KPIs.
  • Impact on solution: We'll focus on improvements that directly impact these metrics.

Based on these hypothetical answers, I'll assume that our primary goal is to improve the relevance and credibility of parenting advice search results, with a focus on newborn and toddler topics.

Tip

I'd like to take a brief moment to organize my thoughts before moving on to the next step.

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