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Product Management Success Metrics Question: Evaluating mobile app performance for a peer-to-peer lending platform
Image of author vinay

Vinay

Updated Nov 19, 2024

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what metrics would you use to evaluate investree's mobile app?

Product Success Metrics Medium Member-only
Metric Analysis Product Strategy Fintech Knowledge Fintech Peer-to-Peer Lending Mobile Banking
User Engagement Product Metrics Fintech Mobile Apps Financial Services

Introduction

Evaluating Investree's mobile app success requires a comprehensive approach to product metrics. To address this product success metrics challenge effectively, I'll follow a structured framework covering core metrics, supporting indicators, and risk factors while considering all key stakeholders.

Framework Overview

I'll follow a simple success metrics framework covering product context, success metrics hierarchy.

Step 1

Product Context

Investree's mobile app is a fintech platform that facilitates peer-to-peer lending, connecting borrowers with lenders. Key stakeholders include borrowers seeking loans, lenders looking for investment opportunities, and Investree itself aiming for profitability and market growth.

The user flow typically involves:

  1. Onboarding and KYC verification
  2. For borrowers: Loan application and approval process
  3. For lenders: Browsing loan opportunities and investing
  4. Loan disbursement and repayment tracking

This app aligns with Investree's strategy to democratize access to financial services and capitalize on the growing mobile-first market in Southeast Asia. Compared to competitors like Funding Societies or Modalku, Investree's app focuses on a seamless user experience and diverse loan products.

As a relatively mature product in the growth stage, the app aims to expand its user base while optimizing existing features for retention and engagement.

Software-specific considerations:

  • Built on a scalable cloud infrastructure
  • Integrates with various payment gateways and credit scoring APIs
  • Employs a hybrid app model for cross-platform compatibility

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