Introduction
To attract more investors to Investree's peer-to-peer lending platform, we need to identify and implement features that address their key pain points and enhance their overall experience. I'll approach this challenge by first understanding our target users, analyzing their needs, and then proposing innovative solutions that align with both user requirements and business objectives.
Step 1
Clarifying Questions
Why it matters: This information will help us tailor new features to our existing user base while also identifying potential gaps in our investor demographics. Expected answer: A mix of retail and institutional investors, with a growing segment of millennials. Impact on approach: If there's a significant millennial presence, we might focus on mobile-first, gamified features.
Why it matters: Understanding our strengths will help us build upon them and address any weaknesses in our feature set. Expected answer: Potentially lower fees, higher returns, or a unique loan assessment algorithm. Impact on approach: We'd focus on enhancing and showcasing these differentiators in new features.
Why it matters: This will help us determine whether to focus more on acquisition or retention-oriented features. Expected answer: Moderate retention rates with room for improvement in lifetime value. Impact on approach: We might prioritize features that encourage long-term engagement and reinvestment.
Why it matters: This will inform the technical feasibility of potential new features. Expected answer: A modern, API-driven architecture with some legacy components. Impact on approach: We'd focus on features that leverage our existing capabilities while planning for future integrations.
Tip
At this point, I'd like to take a 1-minute break to organize my thoughts before diving into the next step.
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