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Product Management Metrics Question: WeWork community events success measurement dashboard
Image of author vinay

Vinay

Updated Nov 19, 2024

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what metrics would you use to evaluate wework's community events and networking initiatives?

Product Success Metrics Medium Member-only
Metric Selection Data Analysis Strategic Thinking Coworking Real Estate Technology
User Retention Product Metrics Community Engagement Event Analytics Coworking

Introduction

Evaluating WeWork's community events and networking initiatives requires a comprehensive approach to product success metrics. These initiatives are crucial for fostering a sense of community and enhancing the value proposition of WeWork's co-working spaces. To address this challenge effectively, I'll follow a structured framework that covers core metrics, supporting indicators, and risk factors while considering all key stakeholders.

Framework Overview

I'll follow a simple success metrics framework covering product context, success metrics hierarchy, and strategic implications.

Step 1

Product Context

WeWork's community events and networking initiatives are designed to create a vibrant ecosystem within their co-working spaces. These programs typically include:

  1. Professional development workshops
  2. Networking mixers
  3. Industry-specific panel discussions
  4. Wellness activities
  5. Social events

Key stakeholders include:

  • WeWork members (individuals and businesses)
  • Event organizers and speakers
  • WeWork community managers
  • Building owners/landlords

User flow:

  1. Members discover events through WeWork's app, email newsletters, or in-building promotions.
  2. They register for events of interest, often free or at a discounted rate for members.
  3. Attendees participate in the event, engaging with content and other participants.
  4. Post-event, members may follow up with new connections or apply learned skills.

These initiatives fit into WeWork's broader strategy of creating value beyond just physical space, differentiating their offering in the competitive co-working market. Compared to competitors like Regus or Industrious, WeWork has historically placed a stronger emphasis on community-building and networking.

Product Lifecycle Stage: Mature - WeWork has been running these initiatives for years, but there's ongoing refinement and adaptation, especially post-pandemic.

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