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Product Management Root Cause Analysis Question: Investigating decline in expert witness placement service
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Nextsprints

Updated Jan 22, 2025

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Why has Analysis Group's expert witness placement service experienced a 25% decline in successful placements for antitrust cases in the last 6 months?

Problem-Solving Data Analysis Strategic Thinking Legal Services Management Consulting Professional Services
Data Analysis Root Cause Analysis Service Optimization Expert Witness Placement Antitrust

Introduction

Analysis Group's expert witness placement service has experienced a 25% decline in successful placements for antitrust cases over the last 6 months. This significant drop in performance requires a thorough investigation to identify the root cause and develop effective solutions. I'll approach this issue systematically, examining both internal and external factors that could be contributing to the decline.

Framework overview

This analysis follows a structured approach covering issue identification, hypothesis generation, validation, and solution development.

Step 1

Clarifying Questions (3 minutes)

  • Given the specific timeframe, I'm wondering about recent changes. Have there been any significant modifications to the placement process or criteria in the last 6-9 months?

Why it matters: Recent changes could directly impact placement success rates. Expected answer: Information about process changes or lack thereof. Impact on approach: If changes occurred, we'd focus on their effects; if not, we'd look elsewhere.

  • Considering the antitrust focus, I'm curious about market dynamics. Has there been a shift in the demand for antitrust expert witnesses in the legal industry recently?

Why it matters: External market factors could explain the decline. Expected answer: Insights into market trends for antitrust cases. Impact on approach: Market shifts would lead us to explore adaptation strategies.

  • Thinking about the success metric, I'm interested in its definition. Can you clarify how a "successful placement" is defined and measured?

Why it matters: Ensures we're analyzing the correct metric and haven't changed definitions. Expected answer: Clear definition of successful placement criteria. Impact on approach: Might reveal issues in measurement or definition changes.

  • Reflecting on the expert pool, I'm wondering about its composition. Has there been any significant change in the availability or qualifications of expert witnesses in your network?

Why it matters: Changes in expert availability could affect placement rates. Expected answer: Information on expert pool stability or changes. Impact on approach: Would guide us to focus on expert recruitment or retention if relevant.

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