Introduction
Defining the success of Bibit's mutual fund investment platform requires a comprehensive approach that considers multiple stakeholders and metrics. To address this product success metrics challenge effectively, I'll follow a structured framework covering core metrics, supporting indicators, and risk factors while considering all key stakeholders.
Framework Overview
I'll follow a simple success metrics framework covering product context, success metrics hierarchy.
Step 1
Product Context
Bibit is a robo-advisor app that aims to democratize investing in Indonesia by making mutual fund investments accessible to a broader audience, particularly millennials and first-time investors. The platform offers a user-friendly interface for investing in curated mutual fund portfolios based on individual risk profiles and financial goals.
Key stakeholders include:
- Users (investors): Seeking easy, low-barrier entry to investing
- Mutual fund companies: Looking to expand their investor base
- Bibit (company): Aiming to grow user base and assets under management
- Regulators: Ensuring compliance and investor protection
User flow:
- Onboarding: Users sign up, complete KYC, and assess risk profile
- Goal setting: Users define financial goals and investment timeframes
- Portfolio allocation: Based on risk profile and goals, the platform suggests a diversified portfolio
- Funding: Users add funds to their account through various payment methods
- Monitoring and rebalancing: Users track performance and the platform automatically rebalances portfolios
Bibit fits into the broader strategy of financial inclusion and digital transformation in Indonesia's financial sector. Compared to competitors like Bareksa and Ajaib, Bibit focuses more on automated, goal-based investing for beginners.
Product Lifecycle Stage: Growth stage - Bibit has established product-market fit and is now focusing on scaling its user base and improving features to retain and engage users.
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