Introduction
Defining the success of Too Good To Go's mobile app user interface is crucial for optimizing the product's performance and achieving its mission of reducing food waste. To approach this product success metrics problem effectively, I will follow a simple product success metric framework. I'll cover core metrics, supporting indicators, and risk factors while considering all key stakeholders.
I'll follow a simple success metrics framework covering product context, success metrics hierarchy.
Step 1
Product Context
Too Good To Go is a mobile app that connects consumers with local restaurants and stores to purchase surplus food at a discounted price, preventing it from going to waste. The app's user interface plays a crucial role in facilitating this process.
Key stakeholders include:
- Consumers: Motivated by saving money and reducing food waste
- Businesses: Interested in reducing waste and generating additional revenue
- Too Good To Go: Aims to grow its user base and impact on food waste reduction
User flow:
- Open app and browse nearby offers
- Select and purchase a "surprise bag" from a local business
- Pick up the food during the specified time window
The app fits into the company's broader strategy of creating a global movement against food waste while providing value to both consumers and businesses. Compared to competitors like Olio or Karma, Too Good To Go focuses specifically on surplus food from businesses rather than peer-to-peer sharing.
Product Lifecycle Stage: Growth stage - The app has gained traction in multiple countries but still has significant room for expansion and user acquisition.
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