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Product Management Root Cause Analysis Question: Investigating sudden decrease in Indeed job postings
Image of author vinay

Vinay

Updated Jan 1, 2025

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Asked at Indeed

15 mins

What factors are contributing to the sudden 30% decrease in employer job postings on Indeed.com's main job board this quarter?

Data Analysis Problem Solving Strategic Thinking Job Search HR Tech Online Marketplaces
Root Cause Analysis User Behavior Algorithm Optimization Job Board Metrics

Introduction

The sudden 30% decrease in employer job postings on Indeed.com's main job board this quarter is a critical issue that demands immediate attention. This significant drop could have far-reaching implications for Indeed's business model, user engagement, and market position. I'll approach this problem systematically, focusing on identifying potential root causes, validating hypotheses, and developing both short-term and long-term solutions.

Framework overview

This analysis follows a structured approach covering issue identification, hypothesis generation, validation, and solution development.

Step 1

Clarifying Questions (3 minutes)

  • Looking at the timing, I'm thinking this could be seasonal. Has this 30% decrease been compared to the same quarter last year?

Why it matters: Seasonal fluctuations could explain the drop without indicating a deeper problem. Expected answer: Yes, it has been compared and is still significantly lower. Impact on approach: If seasonal, we'd focus on year-over-year trends rather than quarter-over-quarter.

  • Considering potential system issues, have there been any recent changes to how job postings are counted or displayed?

Why it matters: Technical glitches could artificially deflate numbers without reflecting actual market conditions. Expected answer: No major system changes have been implemented recently. Impact on approach: If there were changes, we'd prioritize technical investigations.

  • Thinking about user segments, is this decrease uniform across all industries and job types, or are certain sectors more affected?

Why it matters: Sector-specific issues could point to targeted problems or market shifts. Expected answer: The decrease is more pronounced in certain industries. Impact on approach: We'd focus on analyzing the most affected sectors for specific causes.

  • Considering market dynamics, have there been any significant changes in pricing or policies for employer job postings recently?

Why it matters: Changes in cost or terms could deter employers from posting. Expected answer: No major changes in pricing or policies have been implemented. Impact on approach: If changes were made, we'd evaluate their impact on employer behavior.

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