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Product Management Improvement Question: Enhancing Strava's route planning feature for beginner-friendly user experience
Image of author vinay

Vinay

Updated Dec 4, 2024

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Asked at Strava

15 mins

How can we enhance Strava's route planning feature to make it more user-friendly for beginners?

Product Improvement Medium Member-only
User Experience Design Feature Prioritization Data Analysis Fitness Technology Mobile Apps Health & Wellness
Feature Enhancement User Onboarding UX Design Fitness Apps Route Planning

Introduction

To enhance Strava's route planning feature for beginners, we need to focus on simplifying the user experience while providing valuable guidance. I'll analyze the current state, identify key user segments and pain points, propose solutions, and outline a strategy for implementation and measurement.

Step 1

Clarifying Questions (5 mins)

  • Looking at Strava's position in the fitness app market, I'm thinking it's crucial to understand our target audience better. Could you provide more details about the demographics and fitness levels of the beginners we're targeting with this route planning enhancement?

Why it matters: Determines the complexity and type of features we should prioritize Expected answer: Primarily millennials and Gen Z, with varying fitness levels but limited experience in route planning Impact on approach: Would focus on intuitive UI and personalized recommendations

  • Considering the importance of user engagement, I'm curious about the current usage patterns of the route planning feature. What percentage of beginners currently use this feature, and how often?

Why it matters: Helps identify if the problem is discoverability, usability, or perceived value Expected answer: Low usage among beginners, with only 20% using it regularly Impact on approach: Would prioritize onboarding and feature education

  • Given the competitive landscape in fitness apps, I'm wondering about our key differentiators. What unique aspects of Strava's route planning do users currently value most?

Why it matters: Ensures we build upon existing strengths while addressing weaknesses Expected answer: Social aspects and data accuracy are highly valued Impact on approach: Would integrate social features and emphasize data quality in new solutions

  • Considering the potential for cross-platform usage, I'm interested in understanding how beginners interact with route planning across different devices. What's the breakdown of usage between mobile and desktop?

Why it matters: Influences the design approach and feature parity decisions Expected answer: 70% mobile, 30% desktop usage Impact on approach: Would prioritize mobile experience while ensuring key functionalities on desktop

Tip

At this point, I'd like to take a 1-minute break to organize my thoughts before diving into the next step.

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