Introduction
Bibit's automatic investment plans are a powerful tool for users to build wealth, but their flexibility for users with varying income levels needs improvement. This challenge touches on key aspects of financial inclusion, user experience, and product adaptability. I'll approach this by examining user segments, analyzing pain points, generating solutions, and proposing metrics to measure success.
Step 1
Clarifying Questions (5 mins)
Why it matters: Determines the scope and direction of our flexibility improvements Expected answer: Primarily millennials and Gen Z, with varying income levels and investment experience Impact on approach: Would focus on solutions that cater to younger, tech-savvy users with fluctuating incomes
Why it matters: Identifies existing flexibility and areas for improvement Expected answer: Users can set monthly investment amounts and choose investment portfolios Impact on approach: Would explore additional parameters and interaction points to enhance flexibility
Why it matters: Helps identify unique selling points and areas for differentiation Expected answer: Bibit offers competitive fees but less flexibility compared to some newer entrants Impact on approach: Would focus on innovative flexibility features to maintain market leadership
Why it matters: Determines if we should focus on refinement or major overhaul Expected answer: Feature launched 2 years ago with steady adoption, but room for improvement Impact on approach: Would prioritize iterative improvements over complete redesign
Tip
At this point, you can ask interviewer to take a 1-minute break to organize your thoughts before diving into the next step.
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