How can Behaviour Interactive improve the matchmaking system in Dead by Daylight to reduce wait times and balance skill levels?

Introduction

To improve Dead by Daylight's matchmaking system, we need to focus on reducing wait times and balancing skill levels. This challenge is crucial for enhancing player satisfaction and retention in the asymmetric multiplayer horror game. I'll approach this by analyzing user segments, identifying pain points, generating solutions, and proposing metrics for success.

Step 1

Clarifying Questions (5 mins)

• Looking at the game's structure, I'm thinking about the asymmetry between survivors and killers. Could you provide more details on the current ratio of survivors to killers in the matchmaking queue?

Why it matters: This impacts our approach to balancing wait times for different roles. Expected answer: There's a higher number of survivors, leading to longer wait times for them. Impact on approach: We might need to focus on incentivizing more players to choose the killer role.

• Considering the game's competitive nature, I'm curious about the current skill rating system. How does the game currently measure and categorize player skill levels?

Why it matters: Understanding the current system helps us identify potential flaws in skill matching. Expected answer: The game uses a hidden MMR (Matchmaking Rating) system based on wins and losses. Impact on approach: We might need to refine the MMR calculation or introduce additional factors for more accurate skill assessment.

• Given the game's longevity, I'm wondering about the player base distribution. Can you share information on the breakdown between new, casual, and veteran players?

Why it matters: Different player segments may have varying needs and expectations from the matchmaking system. Expected answer: There's a core of veteran players, but the game still attracts new players regularly. Impact on approach: We might need to design a system that caters to both experienced players and newcomers.

• Thinking about the game's cross-platform nature, I'm interested in understanding how this affects matchmaking. Are there any current limitations or issues with cross-platform matchmaking?

Why it matters: Cross-platform play can impact queue times and skill balancing across different systems. Expected answer: Cross-platform play is supported but faces challenges with varying input methods and performance. Impact on approach: We might need to consider platform-specific factors in our matchmaking algorithm.