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Product Improvement Medium Member-only

How can MaRS Discovery District improve its startup advisory services to better support early-stage entrepreneurs?

Prepared by NextSprints

15 mins
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Strategic Planning User Research Service Design Technology Healthcare Cleantech Product Strategy Startup Ecosystem Advisory Services Entrepreneurship Innovation Hubs
Product Management Strategy Question: Improving startup advisory services at MaRS Discovery District

Introduction

To improve MaRS Discovery District's startup advisory services for early-stage entrepreneurs, we need to analyze the current offerings, identify pain points, and develop targeted solutions. I'll examine user segments, analyze pain points, generate solutions, and propose metrics for measuring success.

Framework overview

I'll use a structured approach to tackle this product improvement challenge, focusing on user needs and data-driven decision-making.

Step 1

Clarifying Questions (5 mins)

  • Looking at MaRS Discovery District's position in the startup ecosystem, I'm thinking about the scope of their services. Could you clarify the primary focus areas of their advisory services (e.g., funding, mentorship, networking)?

Why it matters: Determines which aspects of startup support to prioritize Expected answer: Broad range including funding, mentorship, and market access Impact on approach: Would focus on integrating and optimizing these core services

  • Considering the evolving needs of early-stage entrepreneurs, I'm curious about the current user engagement metrics. What's the average frequency of interaction between startups and MaRS advisors, and how has this changed over time?

Why it matters: Indicates potential gaps in service delivery or changing user needs Expected answer: Monthly interactions, with a recent decline in frequency Impact on approach: Would explore ways to increase engagement and provide more continuous support

  • Given the competitive landscape for startup support, I'm interested in MaRS' unique value proposition. What are the key differentiators of MaRS' advisory services compared to other incubators or accelerators?

Why it matters: Helps identify strengths to leverage and weaknesses to address Expected answer: Strong government connections and diverse industry expertise Impact on approach: Would focus on enhancing these strengths while addressing any gaps

  • Thinking about the startup lifecycle, I'm wondering about the current distribution of MaRS' client base. What percentage of startups are at the ideation, early product, or growth stages?

Why it matters: Ensures solutions are tailored to the most prevalent startup stages Expected answer: 40% ideation, 40% early product, 20% growth stage Impact on approach: Would prioritize solutions for ideation and early product stages

Tip

I'd like to take a brief moment to organize my thoughts before moving on to the next step.

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NextSprints

Updated Jan 22, 2025