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Product Management Improvement Question: Innovative gameplay mechanics for World of Warcraft
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Vinay

Updated Dec 3, 2024

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What innovative gameplay mechanics could be introduced to refresh the World of Warcraft experience?

Product Improvement Hard Member-only
Product Strategy User Segmentation Feature Prioritization Gaming Entertainment Software
Innovation Game Design Player Retention MMORPG Blizzard

Introduction

World of Warcraft (WoW) has been a cornerstone of the MMORPG genre for nearly two decades. To refresh the WoW experience, we need to introduce innovative gameplay mechanics that respect the game's rich legacy while appealing to both veteran players and newcomers. I'll analyze the current state of WoW, identify key user segments and pain points, and propose innovative solutions to revitalize the gameplay experience.

Step 1

Clarifying Questions

  • Looking at WoW's long-standing position in the market, I'm thinking about its current player base composition. Could you provide insights into the breakdown between veteran players (5+ years), mid-term players (1-5 years), and new players (less than 1 year)?

Why it matters: This will help us understand which player segments to prioritize and how to balance innovations that appeal to different player types. Expected answer: 50% veteran, 30% mid-term, 20% new players Impact on approach: A high percentage of veteran players would suggest focusing on refreshing endgame content, while a significant new player base might indicate a need for improved onboarding and early-game experiences.

  • Considering the evolving gaming landscape, I'm curious about cross-platform aspirations. Are there any plans or considerations for expanding WoW beyond its traditional PC platform, perhaps to consoles or mobile devices?

Why it matters: This would significantly impact the types of gameplay mechanics we could introduce and how they're implemented. Expected answer: There are early-stage discussions about a console version, but no concrete plans for mobile. Impact on approach: If console expansion is on the horizon, we might focus on mechanics that translate well to controller input and living room play.

  • Given the competitive nature of the MMORPG market, I'm interested in understanding WoW's current player retention metrics. What's the average player lifetime, and how has it changed in recent years?

Why it matters: This helps us determine if we need to focus more on acquisition or retention strategies. Expected answer: Average player lifetime has decreased from 3 years to 2 years over the past 5 years. Impact on approach: A declining player lifetime would suggest a need for mechanics that encourage long-term engagement and social connections within the game.

Tip

Now that we've gathered some crucial information, let's take a minute to organize our thoughts before moving on to user segmentation.

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