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Product Management Technical Question: Explaining Internet concept to older generation using analogies

Describe the Internet to your grandparent.

Product Technical Medium Member-only
Technical Communication Stakeholder Management Concept Simplification Technology Telecommunications Education
Technical Communication Stakeholder Management Simplification Internet Technology

Explaining the Internet to a Grandparent: A Technical Product Manager's Approach

Introduction

As a Technical Product Manager, explaining complex technical concepts to non-technical stakeholders is a crucial skill. In this case, we're tasked with describing the Internet to a grandparent, which presents unique challenges in terms of simplifying technical concepts while maintaining accuracy. Our approach will focus on using relatable analogies, breaking down complex ideas, and addressing potential areas of confusion.

Tip

Remember to use familiar concepts and avoid technical jargon when explaining to a non-technical audience.

Step 1

Clarify the Technical Requirements (3-4 minutes)

Key Technical Areas to Clarify:

  • Grandparent's Technical Background: What is their familiarity with technology?

  • Specific Internet Aspects: Should we focus on certain features like email, web browsing, or social media?

  • Depth of Explanation: How technical should the explanation be?

  • Cultural Context: Are there specific cultural references that might help in the explanation?

  • Learning Style: Does the grandparent prefer visual aids, stories, or hands-on examples?

For each question, I would provide:

  • Why this aspect matters: Understanding the grandparent's background helps tailor the explanation.
  • Hypothetical answer: Assume limited technical knowledge but familiarity with libraries and postal systems.
  • Impact on approach: We'll use analogies based on familiar concepts like libraries and mail.

Tip

After clarification, we'll assume a grandparent with limited technical knowledge but an interest in understanding the basics of the Internet.

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