Introduction
Defining the success of Snap's AR lenses feature within the Snap platform requires a comprehensive approach that considers multiple stakeholders and metrics. To address this product success metrics challenge effectively, I'll follow a structured framework covering core metrics, supporting indicators, and risk factors while considering all key stakeholders.
Framework Overview
I'll follow a simple success metrics framework covering product context, success metrics hierarchy.
Step 1
Product Context
Snap's AR lenses feature is a core component of the Snapchat app, allowing users to apply augmented reality filters to their photos and videos. These lenses range from simple face filters to complex interactive experiences, often tied to brands, events, or pop culture moments.
Key stakeholders include:
- Users: Seeking fun, engaging ways to express themselves
- Advertisers: Looking for innovative ways to reach Snap's young audience
- Snap Inc.: Aiming to drive user engagement and monetization
- Lens creators: Both in-house and third-party developers creating new lenses
User flow:
- Open Snapchat camera
- Tap on the face icon or swipe through lens options
- Select a lens and interact with it
- Capture photo/video and share or save
The AR lenses feature aligns with Snap's broader strategy of being a camera company and leading in augmented reality technology. It differentiates Snapchat from competitors like Instagram and TikTok, although both have since introduced similar features.
Product Lifecycle Stage: Mature but continually evolving. AR lenses have been a core Snapchat feature for years, but Snap continues to innovate with new lens types and capabilities.
Software-specific context:
- Platform: Primarily mobile (iOS/Android)
- Integration points: Camera, facial recognition, AR Kit/ARCore
- Deployment model: Regular app updates, with new lenses deployed server-side
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