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Product Management Metrics Question: Defining success for Glassdoor's job search functionality
Image of author vinay

Vinay

Updated Jan 4, 2025

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How would you define the success of Glassdoor's job search functionality?

Product Success Metrics Medium Member-only
Metric Definition Data Analysis Strategic Thinking Job Boards HR Tech Online Marketplaces
User Engagement Data Analysis Product Metrics Job Search Glassdoor

Introduction

Defining the success of Glassdoor's job search functionality is crucial for optimizing user experience and achieving business objectives. To approach this product success metrics problem effectively, I'll follow a structured framework that covers core metrics, supporting indicators, and risk factors while considering all key stakeholders.

Framework Overview

I'll follow a simple success metrics framework covering product context, success metrics hierarchy, and strategic initiatives.

Step 1

Product Context

Glassdoor's job search functionality is a core feature of their platform, allowing users to find relevant job opportunities based on various criteria such as location, job title, company, and salary range. Key stakeholders include:

  1. Job seekers: Looking for relevant, up-to-date job listings
  2. Employers: Wanting to attract qualified candidates
  3. Glassdoor: Aiming to increase user engagement and revenue

The user flow typically involves:

  1. Entering search criteria
  2. Browsing search results
  3. Viewing job details
  4. Applying to jobs or saving for later

This functionality is central to Glassdoor's mission of helping people find jobs and companies they love. It competes with other job search platforms like Indeed and LinkedIn, differentiating itself through its focus on company reviews and salary information.

In terms of product lifecycle, the job search feature is in the maturity stage, with ongoing refinements and improvements to maintain its competitive edge.

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