Estimate waiting time at the airport. Come up with a moonshot idea to reduce the waiting time.

Introduction

Estimating and reducing waiting time at airports is a critical challenge in improving the overall travel experience. I'll approach this by first understanding the current landscape, identifying key pain points, and then proposing innovative solutions, including a moonshot idea to drastically reduce waiting times.

Step 1

Clarifying Questions (3 minutes)

• Based on the problem description, I'm thinking this might be for a specific airport or airline. Is that the case, or should we consider this for airports in general?

Why it matters: Helps frame the solution within specific constraints or for broader application Expected answer: Consider for airports in general Impact on approach: Would focus on scalable solutions applicable across different airport sizes and locations

• I'm assuming we're looking at all types of waiting times in airports - security, check-in, baggage claim, etc. Is this correct, or should we focus on a specific area?

Why it matters: Defines the scope of the problem and potential solutions Expected answer: All types of waiting times Impact on approach: Would need to address multiple touchpoints in the airport journey

• Are we working with any specific time or budget constraints for implementing solutions?

Why it matters: Helps prioritize short-term vs. long-term solutions Expected answer: No specific constraints, but consider both immediate and future implementations Impact on approach: Would propose a mix of quick wins and more ambitious, long-term solutions

Propose the Goal

Given the focus on reducing waiting times across airports, I believe our goal should be to decrease overall passenger waiting time by 50% within the next three years while improving the overall airport experience. Does this align with your vision?

Define the Scope

Based on our discussion, I'll focus on solutions that can be implemented across various airports, addressing multiple waiting points in the passenger journey. I'll assume we have flexibility in terms of timeline and resources, allowing for both immediate improvements and more ambitious long-term solutions.