How would you define the goals and metrics for a live voice channel feature (like Facebook/Instagram live, but only voice-powered)?

Introduction

Defining goals and metrics for a live voice channel feature presents a unique challenge in the realm of product success metrics. To approach this problem effectively, I will follow a simple product success metric framework. I'll cover core metrics, supporting indicators, and risk factors while considering all key stakeholders.

Step 1

Product Context

The live voice channel feature allows users to host real-time audio broadcasts, similar to radio shows or podcasts, but with the added element of live interaction. Users can create voice rooms, invite listeners, and engage in discussions or performances.

Key stakeholders include:

1. Content creators (hosts)
2. Listeners
3. Platform (Facebook/Instagram)
4. Advertisers

User flow:

1. Host creates a voice room
2. Listeners discover and join the room
3. Real-time audio interaction occurs
4. Listeners can react, comment, or request to speak
5. Host manages the room and participant interactions

This feature aligns with the broader strategy of increasing user engagement and time spent on the platform. It also taps into the growing popularity of audio content and live interactions.

Compared to competitors like Clubhouse or Twitter Spaces, this feature leverages the existing large user base and social graph of Facebook/Instagram.

Product Lifecycle Stage: Early Growth - The feature is past initial launch but still evolving rapidly based on user feedback and usage patterns.