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Product Management Analytics Question: Workday core HR feature success measurement strategies and KPIs
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Vinay

Updated Nov 28, 2024

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how would you measure the success of workday's core hr feature?

Product Success Metrics Medium Member-only
Metrics Definition Stakeholder Analysis Strategic Thinking Human Resources Enterprise Software Cloud Computing
Product Analytics SaaS Metrics User Adoption ROI HR Tech

Introduction

Measuring the success of Workday's core HR feature requires a comprehensive approach that considers multiple stakeholders and aligns with the company's overall strategy. To address this product success metrics challenge, I'll follow a structured framework covering core metrics, supporting indicators, and risk factors while considering all key stakeholders.

Framework Overview

I'll follow a simple success metrics framework covering product context, success metrics hierarchy.

Step 1

Product Context

Workday's core HR feature is a central component of their Human Capital Management (HCM) suite, designed to streamline and automate essential HR processes. Key stakeholders include HR professionals, employees, managers, and C-suite executives, each with distinct motivations ranging from efficiency and compliance to employee satisfaction and strategic workforce planning.

The user flow typically involves:

  1. Data entry and maintenance (employee records, job information, etc.)
  2. Workflow management (approvals, notifications)
  3. Reporting and analytics

Workday's core HR feature integrates seamlessly with other modules like payroll, talent management, and time tracking, supporting a unified HCM ecosystem. This integration sets Workday apart from competitors like Oracle and SAP, who often rely on multiple systems or extensive customization.

As a mature SaaS product, Workday's core HR is in the growth/maturity stage of its lifecycle, focusing on continuous improvement and adaptation to evolving HR needs.

Software-specific context:

  • Cloud-based platform with regular updates
  • API-driven architecture for integrations
  • Multi-tenant deployment model

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