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Product Management Root Cause Analysis Question: Investigating Instagram's sudden video engagement drop in Feed
Image of author vinay

Vinay

Updated Dec 6, 2024

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Asked at Meta

15 mins

Why has Instagram Feed engagement dropped by 40% for video posts?

Data Analysis Problem Solving Strategic Thinking Social Media Digital Entertainment Content Creation
Social Media Engagement Metrics Root Cause Analysis User Behavior Algorithm Optimization

Introduction

Instagram's Feed engagement drop of 40% for video posts is a critical issue that demands immediate attention. This significant decline could have far-reaching implications for user retention, content creator satisfaction, and overall platform health. I'll approach this problem systematically, focusing on identifying the root cause, validating hypotheses, and developing both short-term and long-term solutions.

Framework overview

This analysis follows a structured approach covering issue identification, hypothesis generation, validation, and solution development.

Step 1

Clarifying Questions (3 minutes)

  • Looking at the timing, I'm thinking there might be a recent algorithm change. Has there been any significant update to the Feed algorithm in the past month?

Why it matters: Algorithm changes can dramatically affect content visibility and engagement. Expected answer: Yes, there was a recent update. Impact on approach: If confirmed, we'd focus on algorithm fine-tuning and potential unintended consequences.

  • Considering user segments, I'm curious about the distribution of this engagement drop. Is the 40% decrease uniform across all user demographics, or are certain groups more affected?

Why it matters: Helps identify if the issue is global or specific to certain user segments. Expected answer: The drop is more pronounced among younger users. Impact on approach: We'd tailor our solutions to address the most affected user groups.

  • Thinking about content types, I'm wondering if this drop is specific to certain video formats. Has there been any change in engagement patterns for short-form vs. long-form videos?

Why it matters: Different video formats might be affected differently, pointing to specific issues. Expected answer: Short-form videos have seen a steeper decline. Impact on approach: We'd investigate factors unique to short-form video consumption and creation.

  • Considering external factors, I'm curious about competitor actions. Have there been any major feature launches or campaigns by TikTok or YouTube Shorts recently?

Why it matters: Competitor actions could be drawing users away from Instagram video content. Expected answer: TikTok launched a new feature last month. Impact on approach: We'd analyze the competitive landscape and consider feature parity or differentiation strategies.

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